Support
We're here to help.
Something not working, or a question the FAQ didn't answer? Email us and a human on the Amidra team will get back to you.
Before you write
- Product and scheduling questions are answered in the field guide.
- If you enabled cloud sync, sign in to the same Amidra account and use Sync now in Settings. If you chose device-only storage, records remain on that device unless you exported them.
- Amidra never advises on doses or compounds; those questions belong with your clinician.
Account and data deletion
In the app, open Settings, then choose Delete account. The confirmation explains what is removed before deletion. This deletes your Amidra sign-in, local records, and synced cloud records. Deleting your account does not cancel an Apple subscription.
Subscriptions
You can restore purchases in the Amidra+ screen. To manage or cancel a subscription, visitApple Subscriptions. See the Amidra+ Subscription Terms for billing details.
Privacy requests
For access, export, deletion, or another privacy request, review ourPrivacy Policy or emailsupport@amidra.app.